100% Satisfaction Guarantee

At Entretiens GH Pro, we take great pride in the quality of our work. If a problem directly related to the service we performed is identified within the timeframes outlined below, we will resolve the situation within a reasonable timeframe at no additional cost, based on the nature of the service provided.

We offer a 14-day gutter cleaning guarantee to allow time for the next rain to confirm that water is flowing properly. If a blockage related to our work is identified during this period, we will return to inspect and resolve the issue.

We offer a 7-day window washing guarantee. This timeframe gives customers time to check for any marks, streaks, or oversights left by our technician after the service. If this occurs, we will return to make the necessary corrections.

We offer a 3-year roof cleaning guarantee. If abnormal regrowth of moss, algae, or other treated debris occurs within this timeframe and affects the area cleaned by our company, we will address the issue in accordance with our guarantee terms.

We offer a 1-year ALL-IN-ONE exterior siding cleaning service guarantee. If an abnormally poor result or an issue directly related to our cleaning reappears on the treated surfaces within this timeframe, we will return to assess the situation and make the necessary corrections covered by the guarantee. However, the appearance of new spider webs after the service does not qualify for a warranty claim. Spider webs can quickly reappear after washing, as this is a natural outdoor phenomenon outside of our control. For customers looking to limit their reappearance, we recommend applying specialized spider web treatments after the cleaning.

This warranty only covers issues directly related to the quality of our work. It does not cover normal wear and tear, new accumulations of dirt, pollen, dust, or debris after the service, weather conditions, structural issues, material defects, faulty installations, or any situation outside of our control.

All warranty service requests must be reported within the applicable timeframe for the relevant service.